We will provide domestic and international shipping services for customers through our partnering logistics companies.

We will process orders and arrange for shipping within 1-3 business days of receiving an order.

We will offer standard shipping services and express shipping services. 

• Express Shipping (3 - 5 days)

  • Shipper Pays Freight: For orders of $300.00 and above, shipping fee is $15.
  • Customer Pays Freight: For orders from $0.00 to $299.99, shipping fee is $35.

• Standard Shipping (5 - 9 days)

  • Customer Pays Freight: For orders from $0.00 to $299.99, shipping fee is $30.
  • Shipper Pays Freight: For orders of $300.00 and above, shipping is free.

We will provide a tracking number for each order so that customers can track their shipment at any time.

We will make every effort to ensure that orders are delivered on time, but we will not be responsible for delays caused by events beyond our control, such as severe weather or transportation disruptions, or incorrect or incomplete address information provided by the customer.

We will notify customers of the expected delivery time and shipping date before the shipment is sent out.

We will do our best to accommodate special shipping requests from customers, such as gift wrapping or specific delivery times, but additional fees may apply. Please contact us in advance if you have any special requests.

For international shipping, customers are responsible for any applicable taxes and customs fees. Please note that the specific fees will vary depending on the customer's location and the value of the items.

If customers have any questions or issues with the shipping service, they should contact our customer service team promptly service@glassessupply.com with your name and order number, and we will reply within 2business days. We will do our best to resolve the issue and ensure customer satisfaction.

 

Contact us:

service@glassessupply.com

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GlassesSupply reserves the right to change, modify, add, or remove portions of this statement at any time. You should check this page periodically for changes. Your continued use of this site following the posting of changes to this statement will mean that you accept those changes.